Real estate solutions
Post loss building site
Each year the customer carries out approximately 10,000 technical field interventions, a large part of it which is subcontracted. The customer wanted to digitalize 100% of his commercial, administrative and technical interventions, carried out in the back office or in the field by his employees or subcontrators.
Customer business goals
To provide an unique digital workspace for all coworkers / employees / partners and to carry out 100% of the management operations: data entry, creation, transmission and reception of communications / documents, qualification and reading of documents, planning, all business tasks, process management, etc.
To measure in detail the time required to achieve each business task.
To have an overview of operations in a mixed context (different agencies, services, ressources and processes, customer expectations).
Key features
- Description and the maintenance of business repositories (price slips per customer / region, subcontractors, customer, etc.),
- Mission order entry, classification, search for qualified field workers,
- Field reconnaissance of the work to be done, issuing quotes,
- Worksite planing, field budget evaluation, completion monitoring,
- Field follow-up of worksites (electronic signature of start and end of construction documents, timesheet, final discharge.),
- Invoicing, reminder, financial management.
Our customers stories
“ IWE applications provided solutions to several problems at once: create an effective workspace for our collaborators, provide our customers a tool for managing and collaborating with our teams, centralize and secure our datas, simplify reporting ”
Florent PERNOUD, Directeur Specialty – Verspieren group
“ IWE deployment helped us to digitalize and optimize our operations. Our KPIs rapidly progressed thanks to this tool! Our application evolves every month in a transparent way. Above all, this technology foundation now allows us to implement even more innovant services (powerful extranet, self-care tool). ”
Pierre BONTE, CEO – CET group
“ iWE designed and built a crisis management application in less than two months. The scope of this project was to handle in self-care several thousands of Personal Liability claims. The business and technical teams have demonstrated their ability to commit to deadlines and quality. The technical platform has been subject to a stringent safety study. Despite the deadlines, this project was a great success! ”
Jean-François SUTTER, Director Compensation – Allianz
“ We handle approximately 500 000 household electronic claims per year on our IWE application. The features of processes, communications and exchanges, integrated via DARVA, enable us to be more efficient and to control both quality and deadlines management. IWE’s project teams regularly work with us to define and implement changes which optimize our operations. ”