Underwriting and insurance contract management
Our broker and insurer clients were looking for an application capable of managing the specific complexity of the insurance underwriting process : Car Insurance, Multiple-risks, CR, Construction.
Customer business goals
To offer underwriters the possibility of answering underwriting questionnaires adapted to different types of risks.
To build a fully digital subscription process from referral to settlement/ payment (including electronic signature and online payment).
To offer key account policyholders a Saas application which helps them to manage their entire insurance issues: souscription, settlements, accidents.
To have a very efficient back-office for analyzing referrals, exchanging information with policyholders, making proposals. This back-office (system) is naturally and functionally integrated with the front application which is made available to the policyholders.
- Collaboration: the extranet is in reality a secured access provided to the policyholder to access the broker’s or insurer’s application,
- Ease of use of the application ensured,
- Storage, display, documents qualification,
- Email communications and documents generation,
- Business process for monitoring referrals and contract production as a whole,
- Issuance of receipts, monitoring of cash receipts, issuance of repayment slips (co-brokers, insurers, distributor),
- Export in general accounting.
Our customers stories
“ IWE applications provided solutions to several problems at once: create an effective workspace for our collaborators, provide our customers a tool for managing and collaborating with our teams, centralize and secure our datas, simplify reporting ”
Florent PERNOUD, Directeur Specialty – Verspieren group
“ IWE deployment helped us to digitalize and optimize our operations. Our KPIs rapidly progressed thanks to this tool! Our application evolves every month in a transparent way. Above all, this technology foundation now allows us to implement even more innovant services (powerful extranet, self-care tool). ”
Pierre BONTE, CEO – CET group
“ iWE designed and built a crisis management application in less than two months. The scope of this project was to handle in self-care several thousands of Personal Liability claims. The business and technical teams have demonstrated their ability to commit to deadlines and quality. The technical platform has been subject to a stringent safety study. Despite the deadlines, this project was a great success! ”
Jean-François SUTTER, Director Compensation – Allianz
“ We handle approximately 500 000 household electronic claims per year on our IWE application. The features of processes, communications and exchanges, integrated via DARVA, enable us to be more efficient and to control both quality and deadlines management. IWE’s project teams regularly work with us to define and implement changes which optimize our operations. ”