Describe your needs,
we create your own application
Create cases
- Customized data entry forms,
- For all uses (back-office management or smartphone),
- To elaborate complex surveys.
Follow a Business Process
- Processes to guide users and monitor deadlines and quality,
- Processes tasks provide shortcuts to execute key actions in one click.
Manage contacts
- Add participants to a case, give them a role,
- Manage a contact and company database,
- Consult cases history by contact.
Plan and organize work
- Task reporting, late business milestones,
- Workload assessment,
- Case and task reassignment.
Collaborate
- Provide external actors a tailor-made extranet,
- Invite external actors to see and interact on their cases,
- Control their usage rights and track all interactions,
- Notify external actors by email of every significant interaction which concerns them.
Manage agendas
- Geo-tracking of skills and ressources,
- Connection and synchronization of users agendas (Gmail, Microsoft, Yahoo, etc).
File management
- Complex document creation (contracts, accounts statements, bills etc),
- Import, visualize, rename, qualify, organize documents.
Be connected
- Generate and transmit cross-channel communications (email, letters/mail , text messages, voice note),
- Use appropriate communication models adapted to each stage of the business process.
Contractualize
- Electronic signature (contracts, quotes),
- Handwritten signature (delivery slips, full discharge),
- Online payment.
Managing and reporting
- Provide each user role (internal or external) with a customized dashboard,
- KPI Monitoring,
- Creation of pivot tables and drilldown,
- Data retrieval in excel format.
Manage invoicing and ensure financial management
- Handle invoicing, create cash collection slips or disbursement slips,
- Use of case datas to create accounting documents,
- Adjustable financial reporting depending on the collaborator.
Our customers stories
“ IWE applications provided solutions to several problems at once: create an effective workspace for our collaborators, provide our customers a tool for managing and collaborating with our teams, centralize and secure our datas, simplify reporting ”
Florent PERNOUD, Directeur Specialty – Verspieren group
“ IWE deployment helped us to digitalize and optimize our operations. Our KPIs rapidly progressed thanks to this tool! Our application evolves every month in a transparent way. Above all, this technology foundation now allows us to implement even more innovant services (powerful extranet, self-care tool). ”
Pierre BONTE, CEO – CET group
“ iWE designed and built a crisis management application in less than two months. The scope of this project was to handle in self-care several thousands of Personal Liability claims. The business and technical teams have demonstrated their ability to commit to deadlines and quality. The technical platform has been subject to a stringent safety study. Despite the deadlines, this project was a great success! ”
Jean-François SUTTER, Director Compensation – Allianz
“ We handle approximately 500 000 household electronic claims per year on our IWE application. The features of processes, communications and exchanges, integrated via DARVA, enable us to be more efficient and to control both quality and deadlines management. IWE’s project teams regularly work with us to define and implement changes which optimize our operations. ”